1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/07/V1/004059	Claim	Lost	ABNER BEAUTY	Credit Account	ZND168910755967	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	28-7-2023 02:48:14 PM	6-8-2023 10:28:27 AM	11-8-2023 02:48:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/004058	Claim	Damage	Ly Kah Cheong	Credit Account	ZND168979980089				Rejected	105.00		28-7-2023 12:27:56 PM		11-8-2023 12:27:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/004057	Claim	Delay Delivery Premium Parcel	MAMA S BAKE HOUSE - PHOEBE	Credit Account	ZND168979473857	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	28-7-2023 12:20:15 PM	31-8-2023 03:47:51 PM	11-8-2023 12:20:15 PM	29-8-2023 03:45:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/004056	Claim	Damage	Liew Yan Fei	Cash	ZND168980444419	No	Hub/Depo/Station Handling Issue	Express	Rejected	138.00		28-7-2023 10:32:15 AM		11-8-2023 10:32:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/004055	Claim	Damage	AIK HOE	Credit Account	ZND168728201397001	No	Force Majeure	Express	Rejected	200.00		27-7-2023 12:11:21 PM		10-8-2023 12:11:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/004054	Claim	Damage	GT SUCCESS GLOBAL TRADING	Credit Account	ZND168910516513				Info Incomplete	540.00		27-7-2023 11:56:31 AM	2-8-2023 09:24:23 AM	10-8-2023 11:56:31 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/004053	Claim	Damage	Kee Xinjing	Credit Account	ZND168976888784				Rejected	228.00		26-7-2023 05:22:42 PM		9-8-2023 05:22:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/004052	Claim	Damage	Kee Xinjing	Credit Account	ZND168976888555	No	Force Majeure	Express	Rejected	228.00		26-7-2023 05:18:36 PM		9-8-2023 05:18:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/004051	Claim	Damage	Kee Xinjing	Credit Account	ZND168976888685	No	Force Majeure	Express	Pending Responsible Staff Details	228.00	200.00	26-7-2023 05:14:16 PM	26-8-2023 03:03:17 PM	9-8-2023 05:14:16 PM	24-8-2023 02:52:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/004050	Claim	Delay Delivery Premium Parcel	TS Agriculture Products Sdn Bhd	Credit Account	ZND168977293358	No	Hub/Depo/Station Handling Issue	Express	Rejected	156.22		26-7-2023 11:51:54 AM		9-8-2023 11:51:54 AM			Audit Trail	Download Incident Report	Download Claim Form

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