1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/01/V1/002541	Claim	Damage	The Legal Review	Credit Account	ZND167248630533	No	Force Majeure	Parcel	Pending Responsible Staff Details	300.00	200.00	9-1-2023 09:22:50 AM	5-2-2023 11:13:44 AM	23-1-2023 09:22:50 AM	3-2-2023 11:11:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010923	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	V176408630764001				Rejected	256.90		19-12-2025 11:25:30 AM		2-1-2026 11:25:30 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/05/V1/001265	Claim	Damage	GRACE FURNISHING009	Credit Account	ZND164972208519				Rejected	60.00		9-5-2022 01:29:38 PM		23-5-2022 01:29:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011359	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60936684				Rejected	100.00		26-1-2026 09:35:05 AM		9-2-2026 09:35:05 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006147	Claim	Damage	CM Wan	Credit Account	ZND171398951509	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	218.00	200.00	5-5-2024 11:51:59 AM	27-7-2024 05:39:20 PM	19-5-2024 11:51:59 AM	25-7-2024 05:33:49 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/05/V1/003468	Claim	Damage	PACKNPOST2U SDN BHD	Credit Account	900900489554	No	Force Majeure	Express	Rejected	400.00		17-5-2023 05:02:26 PM		31-5-2023 05:02:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/03/V1/001058	Claim	Damage	Ttresources88 (top-top resources)	Credit Account	ZND164217340967				Rejected	600.00		19-3-2022 05:51:09 PM		2-4-2022 05:51:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009869	Claim	Delay Delivery Premium Parcel	JVT EXPRESS ENTERPRISE	Credit Account	V175150825749	No	Logistic IT System Issue	Premium	Pending Responsible Staff Details	100.00	100.00	5-7-2025 02:33:20 PM	7-8-2025 09:39:17 AM	19-7-2025 02:33:20 PM	5-8-2025 09:35:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006254	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	RTSCND171154878774002	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	10-5-2024 03:35:21 PM	24-7-2024 05:05:28 PM	24-5-2024 03:35:21 PM	22-7-2024 05:02:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/006054	Claim	Lost	XINHE Furniture Industries Sdn. Bhd.	Credit Account	ZND171150325760				Info Incomplete	1000.00		23-4-2024 12:56:30 PM	26-4-2024 03:07:04 PM	7-5-2024 12:56:30 PM			Audit Trail	Download Incident Report	Download Claim Form

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